What is an Instant Digital Download?
An Instant Digital download is an electronic product available for you to download instantly after purchasing and customize from the comfort of your own home using your own computer. They’re fast, easy and convenient.
How do I download my file?
- There are few different ways to access the download links for your file:
After purchasing, you will be brought directly to links to download your file through Etsy.com after your payment information has been processed. This usually take only a minute or two.
- After your payment is processed, Etsy will send you an auto-generated email with the download links.
- Didn’t see the links or email come through? No Problem! Follow the easy steps below:
– Click the “You” icon in the top right corner of your etsy.com webpage
– Select “Purchases” & Reviews”
– Find this purchase and click the blue “Download Files” button next to this purchase.
*To learn more about Instant digital download files check out this article from Etsy with lots of tips and tricks – https://www.etsy.com/help/article/3949
What Program Should I use to Customize my Template?
Most of my designs can be edited using a free version of Adobe Acrobat Reader that comes standard on most computers. The link to download this program for FREE is also provided with every purchase and can also be found here [www.get.adobe.com/reader]. Edits must be made on laptop or desktop computer (Mac or PC both work great!). Please note that not all items are editable and please read item descriptions and titles before purchasing.
My name card templates are my only designs that can be edited using Microsoft Word. This just makes it a little easier for you to sync with your guest list in excel if you happen to be using that program as well.
How do I print Faux Gold Foil Stationery?
Gold faux foil items from my shop print beautifully from nearly any home or office color printer and any printing company with color ink printing available. Each design is made using a high resolution image of gold foil that is underlain beneath the title text. It has a beautiful illusion of the sheen and texture of gold foil though it doesn’t change colors with the direction of light like real foil. It is a gorgeous and convenient alternative to pricey foil-pressed stationary and it prints very clearly.
What can I change/edit in a Template?
There are editable and non-editable portions in every design. Please CAREFULLY read the individual item description and consult the item images for detailed information on what text and details are editable and what is not editable. Please note sizing is not editable in any design.
Do you offer Printing Services? How do I print My files?
Sorry, I do not offer any printing services at this time. My designs can be printed easily using your home printer, but if you’d prefer to use a printing company I recommend using FedEx Kinkos, Staples, Office Depot or your local print shop. They can assist you with both printing and cutting and do a fantastic job! Ask for a quick proof before printing the whole lot if possible.
Do you provide Custom Modifications or Custom Color Changes?
Unfortunately, I am not able to accommodate custom order requests at this time. However, I do keep in my custom requests when designing new items for my shop. Please message me to let me know what you’re interested in and printables that you’d like to see added to Grace Design Shop in the future. firstname.lastname@example.org
Do you accept returns or refunds?
Sorry, due to the nature of this product, digital download items are not eligible for refunds. Please do not hesitate to message me with any questions you may have before purchasing.